Utility Billing

Pay Your Utility Bill

Monroeville Residents

We offer one designated online payment option to Monreoville residents, at tcvcog.authoritypay.com.

All Other Residents

If you are a residents outside of Monroeville, you can pay your utility bill using one of two online payment options. We offer tcvcog.authoritypay.com and officialpayments.com.

All Residents

Pay In Office

All residents are invited to pay their utility at our office location. 

Located in the Monroeville Municipal Building
1st Floor
2700 Monroeville Boulevard
Monroeville, PA 15146

Payments are accepted Monday-Friday, 8:30 am – 3:00 pm.

There is a payment drop box located in the front office for your convenience.

**Please note: Our office is closed on federal holidays.

Mail Your Payment

Please mail your payments to the following address:

TCVCOG
P.O. Box 778
Monroeville, PA 15146

Turtle Creek Valley Council of Governments (TCVCOG) offers utility billing for
refuse collection, sewage, and now also stormwater under the
MS4 program.

Through the utility billing program, TCVCOG assumes the responsibility for: 

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Managing municipal account data

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Managing the individual municipal bank account

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Sending bills and receiving payment

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Answering questions from constituents about utility billing

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 Providing detailed collection reports to municipalities

If you are considering working with TCVCOG as a utility billing partner, consider some of the biggest advantages to using our service.

Free Up Some of Your Already Limited Time

Take utility billing off of your or your staff’s To Do list for good.

Time is the most valuable resource and  small municipal staffs are already spread thin. TCVCOG handles everything from notification, collection, and reporting using experienced staff who have been working with numerous municipal clients and apartment complexes since we began the program in 2016.

 

Enhance Customer Service and Attention to Detail

Are you ready for your phone to be a little quieter? 

Our staff becomes the point of contact for residents who have questions about utility billing. They become well-versed in the billing procedures for each client, and their people skills and data efficiency create a customer service experience that is hard to match for both our clients and their residents.

 

Make Life Easier For You and Your Residents

Paying bills is less painful when it’s easy.

Access, age, socio-economic, and other conditions all factor into how easily people can accomplish many tasks in a technology-driven world. TCVCOG offers the vast majority of our clients and their residents the ability to pay online or over the phone with our staff utility billing specialists.

Save time. Enhance customer service. Subscribe today!

Forest Hills

Dedicating almost one quarter of the land area as public parks. 

Wilkinsburg

Home to over 19 thousand residents.

Turtle Creek

Named after a small stream flowing into the Monongahela River.