Pay Your Utility Bill
We offer one designated online payment option to Monreoville residents, at tcvcog.authoritypay.com.
Pay In Office
All residents are invited to pay their utility at our office location.
Located in the Monroeville Municipal Building
2700 Monroeville Boulevard
Monroeville, PA 15146
Payments are accepted Monday-Friday, 8:30 am – 3:00 pm.
There is a payment drop box located in the front office for your convenience.
**Please note: Our office is closed on federal holidays.
Mail Your Payment
Please mail your payments to the following address:
P.O. Box 778
Monroeville, PA 15146
Through the utility billing program, TCVCOG assumes the responsibility for:
Managing municipal account data
Managing the individual municipal bank account
Sending bills and receiving payment
Answering questions from constituents about utility billing
Providing detailed collection reports to municipalities
If you are considering working with TCVCOG as a utility billing partner, consider some of the biggest advantages to using our service.
Free Up Some of Your Already Limited Time
Take utility billing off of your or your staff’s To Do list for good.
Time is the most valuable resource and small municipal staffs are already spread thin. TCVCOG handles everything from notification, collection, and reporting using experienced staff who have been working with numerous municipal clients and apartment complexes since we began the program in 2016.
Enhance Customer Service and Attention to Detail
Are you ready for your phone to be a little quieter?
Our staff becomes the point of contact for residents who have questions about utility billing. They become well-versed in the billing procedures for each client, and their people skills and data efficiency create a customer service experience that is hard to match for both our clients and their residents.
Make Life Easier For You and Your Residents
Paying bills is less painful when it’s easy.
Access, age, socio-economic, and other conditions all factor into how easily people can accomplish many tasks in a technology-driven world. TCVCOG offers the vast majority of our clients and their residents the ability to pay online or over the phone with our staff utility billing specialists.