Utility Billing

Pay Your Utility Bill

Monroeville Residents

We offer one designated online payment option to Monreoville residents, at tcvcog.authoritypay.com.

All Other Residents

If you are a residents outside of Monroeville, you can pay your utility bill at tcvcog.authoritypay.com.

All Residents

In Office Payments:

Due to Covid our office is closed to the public. All residents are invited to use the payment drop box.

Located in the Monroeville Municipal Building

1st Floor

2700 Monroeville Boulevard
Monroeville, PA 15146

**Please note: Our office is closed on federal holidays.

Please call 412-858-5115 for questions or to discuss your bill

Mail Your Payment

Please mail your payments to the following address:

P.O. Box 778
Monroeville, PA 15146

Turtle Creek Valley Council of Governments (TCVCOG) offers utility billing for
refuse collection, sewage, and now also stormwater under the
MS4 program.

Through the utility billing program, TCVCOG assumes the responsibility for: 

Managing municipal account data

Managing the individual municipal bank account

Sending bills and receiving payment

Answering questions from constituents about utility billing

 Providing detailed collection reports to municipalities

If you are considering working with TCVCOG as a utility billing partner, consider some of the biggest advantages to using our service.

Free Up Some of Your Already Limited Time

Take utility billing off of your or your staff’s To Do list for good.

Time is the most valuable resource and  small municipal staffs are already spread thin. TCVCOG handles everything from notification, collection, and reporting using experienced staff who have been working with numerous municipal clients and apartment complexes since we began the program in 2016.


Enhance Customer Service and Attention to Detail

Are you ready for your phone to be a little quieter? 

Our staff becomes the point of contact for residents who have questions about utility billing. They become well-versed in the billing procedures for each client, and their people skills and data efficiency create a customer service experience that is hard to match for both our clients and their residents.


Make Life Easier For You and Your Residents

Paying bills is less painful when it’s easy.

Access, age, socio-economic, and other conditions all factor into how easily people can accomplish many tasks in a technology-driven world. TCVCOG offers the vast majority of our clients and their residents the ability to pay online or over the phone with our staff utility billing specialists.

Save time. Enhance customer service. Subscribe today!

Forest Hills

Dedicating almost one quarter of the land area as public parks. 


Home to over 19 thousand residents.


Home to over 19 thousand residents.

Turtle Creek

Named after a small stream flowing into the Monongahela River.